Your privacy and trust are our top priorities. Learn how we handle and protect your personal information.
At Exctrek Travels, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or use our travel-related services.
By using our website or booking our services, you acknowledge that you have read and understood this Privacy Policy.
When you make an enquiry, booking, payment, visa application, or use any of our services, we may collect information such as:
We only request information that is reasonably necessary for providing or facilitating the services you have requested.
When you browse our website, certain technical information may be automatically collected, including:
This information may be used to improve website functionality, security, performance, and user experience.
We may use your information for purposes including:
How do you provide your consent?
When you provide personal information to us for the purpose of making a booking, requesting a quotation, applying for a visa, arranging travel services, making a payment, or receiving customer support, you consent to our collecting and using that information for the relevant purpose.
If we wish to use your information for a secondary purpose, such as promotional or marketing communications, we will seek your consent where required by applicable law or provide an appropriate option to opt out.
How can you withdraw your consent?
If you have previously provided consent and later wish to withdraw it, you may contact us at:
Email: exctrek.traveler@gmail.com
Phone: +91 8758513878
Please note that withdrawal of consent may affect our ability to provide certain services where the information is necessary to complete a booking, visa application, payment, or other requested service.
To provide travel services, we may need to share relevant information with third-party service providers, including:
These parties will generally receive only the information reasonably required to provide the requested service or fulfil their legal obligations.
Third-party service providers may have their own privacy policies and terms. We recommend reviewing those policies where applicable.
Payments made through our website or other payment channels may be processed by third-party payment gateways such as Razorpay or other authorized payment service providers.
Payment information may be processed directly by the relevant payment provider according to its security standards and privacy policy. Exctrek Travels does not intentionally store complete credit/debit card numbers, CVV numbers, PINs, or other sensitive payment credentials on its own systems.
For information regarding Razorpay's policies and security practices, please refer to:
If you book international travel or visa-related services, your personal information may need to be shared with service providers, authorities, embassies, consulates, airlines, hotels, or other organizations located outside India.
Such information may therefore be processed in jurisdictions other than your place of residence, subject to applicable laws and the requirements of the relevant travel service.
Our website may contain links to third-party websites, applications, booking platforms, payment gateways, social media pages, or other external services.
Once you leave the Exctrek Travels website and access a third-party website or service, that third party's privacy policy and terms may apply.
Exctrek Travels is not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Our website may use cookies and similar technologies to:
Cookies may be managed through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.
Our services are generally intended to be used by adults or individuals who have reached the applicable age of consent.
Where travel services involve minors, we may collect information about them only where reasonably necessary for arranging the requested travel services and with the involvement or consent of a parent, guardian, or authorized person, as applicable.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
The retention period may vary depending on the type of information and the applicable legal requirements.
Subject to applicable laws, you may have rights regarding your personal information, including the right to:
To make a privacy-related request, please contact us using the details provided below.
If you have opted to receive promotional communications from us, we may contact you regarding:
You may opt out of promotional communications at any time by contacting us or using the unsubscribe option where provided.
Please note that even after opting out of marketing communications, we may still send essential service-related communications concerning your bookings, payments, cancellations, schedule changes, or other necessary travel information.
Exctrek Travels reserves the right to update or modify this Privacy Policy from time to time.
Any changes will become effective when the updated Privacy Policy is published on our website. We encourage you to review this page periodically to remain informed about how we handle personal information.
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
Exctrek Tours & Travel
Exctrek Travel, Old Kacchiyawad, Nr. Kothi Faliya, Rajmahal Road, Vadodara- 390001.
exctrek.traveler@gmail.com
+91 87585 13878
Exctrek Travels is committed to handling customer information responsibly and using it primarily to provide safe, efficient, and reliable travel services.
